Terms & Conditions

By accessing dentonbbq.com, creating an account, or using website features provided by Denton BBQ LLC ("Denton BBQ," "we," "us," or "our"), you agree to these Terms & Conditions. If you do not agree, please do not use the website or account features.

The information on this website is provided for general information about Denton BBQ and the technology, hosting, development, and integration services we offer. Website content is not itself a binding proposal, statement of work, service-level agreement, or guarantee of pricing or availability.

Specific client work may be governed by a separate proposal, estimate, statement of work, invoice, service agreement, service schedule, or other written terms. Denton BBQ's public Legal & Service Terms may also be incorporated into a client agreement by reference. If project-specific written terms conflict with these website terms or public service terms, the applicable signed client agreement controls for that project.

Some website features may require an account. You are responsible for providing accurate information, safeguarding your login access, and notifying us if you believe your account has been compromised.

We may offer authentication through third-party providers. Use of those sign-in methods is also subject to the applicable provider's terms and policies.

You agree not to use the website or account features to:

• Violate applicable law or another person's rights.
• Attempt unauthorized access to systems, accounts, or data.
• Interfere with website security, availability, or operation.
• Transmit malicious code, spam, or fraudulent content.
• Misrepresent your identity or authorization.

Unless otherwise stated, the Denton BBQ name, branding, website design, text, graphics, and original site content are owned by or licensed to Denton BBQ and are protected by applicable intellectual property laws.

Ownership and licensing of client deliverables, custom code, third-party components, reusable Denton BBQ technology, and project materials may be addressed separately in the applicable client agreement and the Software & Intellectual Property Terms.

Our website and client solutions may use or link to third-party platforms, hosting providers, authentication services, payment providers, databases, APIs, or other services. Denton BBQ does not control those third-party services, and their availability, terms, security, privacy practices, pricing, and policies are governed by their respective providers.

The Denton BBQ LLC SMS/MMS customer-care program may send support ticket confirmations, responses, ticket updates, and service-related notices to customers who have expressly opted in. Eligible SiteWatch clients may separately subscribe to monitored-site downtime, restoration, and other important SiteWatch incident alerts. Support and SiteWatch text preferences are separate and optional. SMS/MMS enrollment is not required as a condition of purchasing products, receiving support, or subscribing to SiteWatch.

For Support by Text, sign in to the Denton BBQ Client Center, select your assigned client project, enter a valid U.S. mobile number, and affirmatively accept the unchecked-by-default SMS/MMS disclosure. You must enter the one-time verification code sent to that number before it is authorized to submit support requests by text. You can later disable your authorization in the Client Center. SiteWatch alerts have their own separate optional consent flow and may require confirmation of your monitored-site access. We do not send automated program messages before applicable enrollment, verification, and activation.

Message frequency varies with support activity and SiteWatch incident frequency. Message and data rates may apply. For assistance, reply HELP or email jeff@dentonbbq.com. Reply STOP at any time to unsubscribe from messages sent by the Denton BBQ number. An opt-out may apply across both support and SiteWatch texts sent from that number. You may continue to use email or web support without SMS.

SMS/MMS delivery, timeliness, and availability are affected by mobile networks, carriers, and external providers. Mobile carriers are not liable for delayed or undelivered messages. SiteWatch text alerts are informational and are not a guaranteed emergency notification service; continue to use the agreed monitoring dashboard and escalation procedures. See our Privacy Policy for mobile data handling and consent retention.

We may modify, suspend, maintain, migrate, or discontinue website features from time to time. We do not guarantee that every feature will always be available or error-free. Paid managed services are additionally governed by the applicable client agreement and public service terms.

To the fullest extent permitted by law, the website and its general informational content are provided on an "as is" and "as available" basis. We make no warranty that the public website will be uninterrupted, error-free, or suitable for every purpose.

Warranties or service commitments for paid client work, if any, are governed by the applicable written project or service agreement.

To the fullest extent permitted by applicable law, Denton BBQ will not be liable for indirect, incidental, special, consequential, or punitive damages arising solely from use of the public website. Liability relating to paid client services is subject to the applicable client agreement and Denton BBQ's Liability & Risk Terms.

We may restrict or terminate access to website account features when reasonably necessary for security, suspected misuse, legal compliance, nonpayment where applicable, or violation of these terms.

These website Terms & Conditions are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

We may update these Terms & Conditions from time to time. The effective date at the top of this page will be updated when changes are made. Material changes to a signed client agreement require the process stated in that agreement.

Questions about these Terms & Conditions may be sent to:

Denton BBQ LLC
Denton, Texas
jeff@dentonbbq.com